Visual Assistance is a SaaS solution designed to provide real-time, remote support for businesses and their customers. It enables visual communication without the need for complex infrastructure or software download. By using a simple web browser, businesses can guide customers through issues using live camera feeds, screen annotations, and instant messaging. Visual Assistance helps businesses resolve issues faster, reduce unnecessary onsite time, improve customer satisfaction, and streamline support processes—all without the hassle of resource management or software installation.
